Privacy Policy

L’Arche Ottawa is committed to protecting the privacy and confidentiality of the personal information of our friends and supporters. The collection, use and disclosure of personal information by L’Arche Ottawa are governed by the Personal Information Protection and Electronic Documents Act ( S.C. 2000, c. 5)., and any applicable provincial legislation. This policy explains what type of information is collected by L’Arche Ottawa and how this information is used.

What personally identifiable information is collected

Users that sign up to receive L’Arche Ottawa e-communications voluntarily provide us with contact information (such as name and email address). We may use this information for specific, limited purposes. You may always “opt out,” either now or at any time in the future. If you do not wish to receive our emails, click “unsubscribe” from the bottom of the email. We also collect personal contact information (for example, name, address, email address and telephone numbers) if you: sign up for a printed newsletter; register to fundraise for L’Arche Ottawa; or make a donation or purchase any product from L’Arche Ottawa. This information is used to fulfill your request and respond to your inquiries.

How your information may be used

We use your personal information to provide you with personalized service; to send email alerts to you; to answer your requests; to process your donations, tribute gifts; etc. You may choose to opt out at any time, which will cease all communications from us. We may also use your information to track visitors on our website. This lets us see which of our features are the most popular so we can better serve our users’ needs. It also allows us to provide aggregate data about our traffic (not identifying you personally, but showing how many visitors visited which page, for example) to outside parties.

Your consent

If you use www.larcheottawa.org, register as a L’Arche Ottawa fundraiser or apply for, or request information about products or services offered by L’Arche Ottawa, you consent to the collection, use, disclosure and management of your personal information in accordance with this Policy. We collect personal information such as your name, address and credit card details when you make a donation through L’Arche Ottawa.

Cookies

Cookies, tokens of information given to your browser when you access a website, help us track usage of www.larcheottawa.org and improve your website experience. Cookies are also used by Google Analytics to track statistics about hits, browsers and traffic. If you prefer to not use cookies, you can set your browser to disable cookies.

Email privacy

L’Arche Ottawa does not provide, sell, or rent email addresses to anyone outside the organization.

External links

www.larcheottawa.org includes links to external websites. These links do not fall under the www.larcheottawa.org domain, and L’Arche Ottawa is not responsible for the privacy practices or content of external websites. Your use of any linked website is solely at your own risk. We strongly encourage all visitors to review the privacy statements and policies of all external websites.

Modifications

We may amend this privacy policy from time to time; please review it periodically. We maintain the option to modify this privacy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.

Accessing your personal information

You can ask to view personal information about you held by L’Arche Ottawa by writing to the Director of Communications and Development. You can request that corrections be made where you can show that the personal information about you that we possess is incorrect or incomplete. Please contact the communication officer or by writing to L’Arche Ottawa, 11 Rossland Ave, Ottawa, Ontario K2G 2P1, Canada, with any questions or concerns you have about this Policy or about L’Arche Ottawa’s handling of your personal information. We will investigate and respond to your concerns.